2011 Mitsubishi Challenger XLS Review

2011 Mitsubishi Challenger XLS Review

2011 Mitsubishi Challenger XLS Review

Owner review by: Shane Barnard

Make: Mitsubishi
Model: Challenger
Year: 2011
Spec level: XLS
Engine capacity: 2.5-litre
Fuel type: Diesel
Transmission: Auto
Bought: New
Owned: 4 Years
Uses: Family car | For work | Touring and camping

PROS: Cargo space | Practicality | Steering
CONS: Quality | Reliability | The engine

Would you buy this car again? NO
What car would you buy? I should of purchased a Pajero instead, but will now get a Prado due to Mitsubishi’s handling of this lemon.

Owner’s Thoughts
After owning a number of ultra reliable Mitsubishi’s in the past, I was looking forward to the upgrade from my Triton to the top of the range 7 seat Challenger. After driving away from the dealership I was delighted to find that my car came with the the upgrade option of the vibrating massage seats, my delight turned to horror when I realised that there was no off button for this free Mitsubishi upgrade. No matter where I sat in the car, this same upgrade had been added to all the seats in the car, even the steering wheel had it added, center console, dash board, roof, floor, they had just added it to everything! Now I really appreciate the effort Mitsubishi has gone to in giving me a relaxed drive, and I love a good massage as much as the next bloke, but this option just did not come with a happy ending.

This car was purchased to get out and about in the great Australian outback, myself and the family did get out there including a number of trips to the High Country. The best bit about this, was the number of built in breaks that this car has included in it, breaks to let the motor cool down, breaks to let the trans cool down, breaks when the car randomly and suddenly loses power. By now I was so relaxed with all the breaks I was having and the constant free massages I was getting, I was really struggling to stay awake! Mitsubishi was even so thoughtful as to give me many of these breaks while sitting in peak hr traffic, cruising down the freeway, and accelerating away from lights in heavy traffic. One of these breaks even occurred in peak hr traffic in the City Link tunnel on a 38°c day, now while I was totally relaxed with my unexpected break, the same can not be said for all the other road users lined up behind me, (they too should of purchased a Mitsubishi and they would of been grinning like the Cheshire cat that I was)

Now another great feature that my Mitsubishi came free with, was the added bonus of the air conditioning shutting down on any day above 35°c, no doubt a great way to curb greenhouse gasses while all the other makes were spewing them out, and while I’m all for saving the environment, there was times were stubbornly I would of liked to of had a bit of cooling, but I sure was relaxed with all the free massaging I was getting. While I’m talking about freebies, here is a list of other things Mitsubishi threw in for free during my ownership…..
Balance shaft engine seal
Cam angle harness
Camshaft sensor
Communication system
Turbo
Upper and Lower SRS airbag wiring harnesses
Electric seat switches
Stop lamp switch
Tail shaft
Engine mounts

I also got to visit the dealership many many times for free coffee while these and many other things were fixed, reworked, unblocked, upgraded, re-attached, etc. Though I did love visiting the dealer, and did consider it my second home, Mitsubishi just seemed to forget to fix the random loss of power issues, transmission going into limp mode, air conditioning having a rest on hot days, the vibration, engine over heating, and the many damaged, chipped, and bad fitting panels, (I probably just didn’t give them enough time).

By now I had sure been given enough from Mitsubishi, but anyway I took them to court using these new consumer laws to get more, and more I got!! I got shafted for about $30,000!

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5 thoughts on “2011 Mitsubishi Challenger XLS Review

  1. Excellent review Shane, sounds inviting but Ill pass on the Challenger and stick to my Toyota. I recommend you formally write a letter to Mitsurubbishi demanding they fix the car or give you a full refund as per ACCC Laws. I did this with an un named car manufacturer and after a year of pain with my wife’s car that also offered a free massage we received a full refund. Now I suppose the main difference for us was the car did it from day one and they were advised on day two so the refund finally came about on the car’s first birthday. So good luck with it mate I feel your pain. Note I have not mentioned the manufacturer in our case, that’s because my wife has been gagged, it was not however Mitsurubbishi.

    1. Hi Joe, i tried using these new ACCC Laws, but found myself going around in legal circles until my Council told me that the way it is going it will cost more to fight than what i will ever get back.
      Penfold Motors and Mitsubishi Australia have got much deeper pockets than i will ever have, and can afford to play the game until i run out of money, therefore that is the reason that people are crushing their cars and making songs about their problematic cars, the ACCC laws just have no teeth.
      This of coarse does depend on the dealers and manufacturer of the vehicles as some will abide by the laws straight away, where others like i found with Mitsubishi will fight until they are forced to abide or know that they should abide.
      I did get some money back, but much less than i owed on the lease or lost in legal bills, lost productivity and devaluation, and the fact that i was counter sued for the storage of my car after i left it at the dealer for the year that we fought it out, shows how they will stop at nothing to not have to abide by our consumer laws.
      The one bit of luck i had was the fact that they forgot to give me the gag order until it was too late, so i refused to sign it, I am therefor not gagged about the experience i had with Mitsubishi.
      And after 20 years of owning multiple very reliable Mitsubishi’s i will never purchase another ever again.

      1. I’m sorry to hear all that and I know the pain and anger it causes. I suppose then I was lucky in getting a full refund. I agree the ACCC are toothless, they did not help me at all. My unrelenting Facebook, Twitter and Instagram campaign against the dealer and manufacturer got us over the line. Even when the manufacturer blocked me from their page I enlisted many people as far away as Canada to post on their page in my name, so it’s all about publicity I suppose but I agree they have deeper pockets than us and it depends on how much they are willing to sustain.

  2. Well just to offer the counter point. I’m currently on my second Challenger, 130000km with a year to go after doing 210000km on my first. Both have performed without any issues. The first had a sensor on the manifold play up which cut the turbo boost but was covered by a recall that also applied to Tritons. Otherwise nothing. My previous vehicle was a Hilux. When looking at the first Challenger there was no other wagon besides the previous Navara derived Pathfinder and the Prado, both more than $15000 more expensive. In a head to head with the Prado the Challenger has more power, more torque (manual only), more load space in the back and better attack and departure angles. When it came to replace the first one and there were now MUX and Colorado 7 but before the Fortuna or Everest, to concider the Challenger was discounted and cost only $36990 drive away, over $20000 cheaper than the Prado. Best value 4wd wagon hands down.

    1. Hi Duncan
      I’m happy to hear you have had a good run out of your Challengers, many people have had a good run out of them, but there are many many people who have found the model with the 2.5lt diesel to be a completely unreliable dog. anyway i sincerely hope yours continues to give you good service.

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